Privacy policy
Last Updated: January 1, 2025
OVERVIEW
Content Runner ("we," "us," or "our") is a social media management agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our site or services, you agree to the practices described below.
INFORMATION WE COLLECT
We collect information you provide directly, including your name, email address, phone number, company details, billing information, and any social media account access you grant us to perform services. We also collect information automatically, such as your IP address, browser type, pages visited, and cookie data.
HOW WE USE YOUR INFORMATION
We use your information to deliver and improve our services, communicate with you about your account and projects, process payments, send marketing emails (where you've opted in), and comply with legal obligations. We do not sell your personal data.
SHARING & DISCLOSURE
We do not sell or rent your information. We may share it with trusted service providers (such as payment processors and hosting platforms) who are bound by confidentiality, when required by law, or in connection with a business transfer such as a merger or acquisition.
COOKIES
We use cookies to improve your experience on our website. You can control cookie preferences through your browser settings or our cookie consent banner. For full details, see our Cookie Policy.
DATA RETENTION
We retain client data for the duration of our engagement plus five years, inquiry and contact data for up to two years, and analytics data for up to 13 months. Data is securely deleted or anonymized when no longer needed.
YOUR RIGHTS
Depending on your location, you may have the right to access, correct, delete, or export your personal data, restrict or object to certain processing, and withdraw consent or opt out of marketing at any time. To make a request, email us at [email protected]. We will respond within 30 days.
SECURITY
We use industry-standard security measures including encryption and access controls to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our services are not directed to individuals under 16. We do not knowingly collect data from children and will delete any such data if discovered.
CHANGES TO THIS POLICY
We may update this policy from time to time. We will notify you by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance.
CONTACT
Content Runner [email protected] or visit www.contentrunner.com